Privacy Policy

Specialist Ltd Privacy Policy

This privacy statement covers the website www.galensgarden.co.uk owned wholly by Specialist Limited registered in England and Wales, whose registered office is: 11 Wrythe Lane, Carshalton, Surrey, SM5 2RL, UK United Kingdom. Company Registration Number 05313743.

This document outlines the Information Specialist Ltd collects from its customers when placing an order through the this website

What personally identifiable information does Specialist Ltd collect?

When you order from Specialist Ltd, we need your contact information including name, email address and delivery address in order to deliver your goods and provide an order confirmation. If we have trouble processing an order, we use this information, or a contact phone mumber you have given us, to contact you.

Your card details such as credit card type, number and expiration date are used by PayPal for billing purposes and to process your order. PayPal payments are securely encrypted and we never see your card details details when processing payments.

What personally identifiable information do third parties collect through the website?

Specialist Ltd do not engage in third party advertising. The only third party who collects information through the website is our Payment Provider, PayPal. PayPal does not retain, share, store or use personally identifiable information for any secondary purposes.

Cookies

Session ID cookies are used by the shopping cart software on this site to hold the contents of your shopping cart. This session ID cookie consists of a product identifiers and quantities of products. Once users close the browser, the cookie simply terminates, after which no information is held on the user’s computer relating to the order.

Log Files – the boring technical stuff

In common with most websites, our server collects information in log files. The type of information held includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track users’ movements in the aggregate and gather broad demographic information for aggregate use. IP addresses etc. are not linked to personally identifiable information.

Those with whom Specialist Ltd Limited may share user information:

Third Party Intermediaries

We use outside courier companies to ship orders and a Payment Service Provider (PayPal) to bill customers for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

What choices are available to users regarding collection, use and distribution of the information?

Under no circumstance do we pass customers’ details to third parties for marketing purposes. We may use your details to send you information either by email or post relating to any changes to this site, existing, new and upcoming products and offers of Specialist Ltd only. We do not use customers’ information for any other purposes.

Customers can opt out of receiving such information at any stage simply by contacting us.

What types of security procedures are in place to protect the loss, misuse or alteration of information under Specialist Ltd’s control?

We use PayPal to process your personal and credit card details. All transactions are securely encrypted.

Links

This Web site contains links to other sites. We are not responsible for the privacy practices of these other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law.

Changes in our Privacy Policy

If Specialist Ltd changes its privacy policy, the changes will be posted to this privacy statement.

Contact Information

If you have any questions concerning our privacy policy please call us on 0208 133 1177or email us.